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Meningitis Outbreak – Important Information

A patient helpline, run by UKHSA is now available. Patients can call 0344 225 3861, Monday to Friday 9am to 5pm. Please note this is for patients who have no symptoms but are concerned they have been in contact with a confirmed case, or have a general enquiry.

For further information and the most up to date guidance please visit www.kmhealthandcare.uk/meningitis-information/

Children’s Health and Wellbeing Navigation

Hi everyone,

My name is Sharon and I am the Children’s Health & Wellbeing Navigator here at New Hayesbank Surgery. I work with families with children 0-18 years (up to 24 years of age if there is a SEND need).

My role is designed to enhance the care and support we given to children, young people and their families, particularly those with neurodevelopmental disorders both pre and post diagnosis.

I can offer support and empower families to navigate their child’s needs/care. This support can take place over the telephone or face to face in the surgery.

Listed below is some of the support I can offer:

*Support in finding community support/social groups and signposting to online resources.

  • *Support in finding community support/social groups and signposting to online resources.
  • Liaising with schools/education, Health Visitors and other professionals involved in your child’s care
  • Referrals to Kent School Health, NELFT and other support services/charities
  • Support you to complete paperwork for self referrals
  • Referrals for support with behavioural difficulties, SEND, hygiene concerns, ADHD and Autism, anxiety and any physical needs
  • Offer telephone check in calls to discuss ongoing needs.

For support, please email with details of what support you require (please ensure you put names and dates of birth in email to kmicb.chwnreferrals@nhs.net Please note that I work part-time only so there may be a short wait for me to be in touch with you.

Page published: 15 May 2024
Last updated: 21 October 2025