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Meningitis Outbreak – Important Information

A patient helpline, run by UKHSA is now available. Patients can call 0344 225 3861, Monday to Friday 9am to 5pm. Please note this is for patients who have no symptoms but are concerned they have been in contact with a confirmed case, or have a general enquiry.

For further information and the most up to date guidance please visit www.kmhealthandcare.uk/meningitis-information/

Accessing someone else’s information

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

  • collect a proxy access form from reception from 10am to 6pm

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Page published: 3 July 2023
Last updated: 19 July 2023